§ 01
Delete it in the app.
The fastest way to delete your Kledon account is from inside the app. It takes three taps and removes everything tied to your account.
- Open the Kledon app on your phone (iOS or Android) and make sure you're signed in.
- Go to Settings — the gear on the main screen.
- Tap Delete account and confirm when asked.
!Once you confirm, your account and all associated data are permanently (hard) deleted within 7 days. This can't be undone — there's no recycle bin and no way to recover the account afterwards.
§ 02
Delete it by email.
Can't open the app — lost your phone, already uninstalled Kledon, or switched devices? You can still ask us to delete your account by email.
Email hello@kledon.app from the email address tied to your account. Sending from your own address is how we confirm the request is really you — we won't action a deletion that arrives from a different address without checking first.
We'll reply to confirm we've received it, then hard-delete your account and its data within 7 days — the exact same outcome as the in-app button. A human handles it, and we answer within seven days, usually within one.
§ 03
What gets deleted.
Deleting your account is a hard delete, not a hide — the records are removed from our live database, not just flagged inactive. That includes:
- Your account and email address — the identity the whole account is built on.
- Your watchlist — every ETF and stock ticker you follow.
- Notification preferences and push tokens — the anonymous device identifiers used to send your daily brief, and your per-ticker notification settings.
- The link between your usage analytics and your account — any product-usage events tied to your user id are unlinked, leaving only anonymous, aggregate counts that can't be traced back to you.
§ 04
What we keep, and for how long.
We remove essentially everything straight away. Two narrow exceptions exist only where good backup hygiene or the law requires it:
- Backups — purged within 30 days. Our encrypted database backups roll over on a schedule; any copy of your data still sitting in a backup is purged within 30 days of deletion.
- Legally required records — kept per law (~5 years). Where we're legally obliged to keep financial or tax records, Greek law typically requires around 5 years, and we retain only those specific records even after your account is gone.
iKledon is a free public beta right now. There are no payments and no card data — Kledon never collects card numbers — so in practice there is nothing financial to retain today. The 5-year rule only ever applies to invoices once paid plans exist.
This mirrors the retention windows in our Privacy Policy, which has the full line-by-line detail.
§ 05
Questions.
If anything here is unclear, or a deletion didn't go the way you expected, write to hello@kledon.app. There's a human on the other end. You can also ask for a copy of your data before you delete it — see the Privacy Policy for how the export works.